Your privacy matters to us. This Privacy Policy explains how royal888 collects, uses, stores, and protects the personal information of Filipino players who use our platform. We are committed to handling your data with transparency and care.
Your Privacy, Our Responsibility: Royal888 is committed to protecting the personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using the royal888 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.
Royal888 ("royal888," "we," "us," "our") operates the online gaming platform accessible at royal888.app, offering live casino games, slots, bingo, and other gaming products to players in the Philippines. Royal888 is the data controller responsible for the personal information collected through the platform.
This Privacy Policy applies to all users of the royal888 platform, including registered players, visitors who browse the platform without registering, and any individual who contacts royal888 through our support channels. It covers all personal data collected through the website, mobile-optimized site, and any associated services.
For any privacy-related inquiries, you may contact our Data Protection Officer at: [email protected]
Royal888 collects the following categories of personal information from players and platform users:
2.1 Identity & Contact Information
2.2 Identity Verification (KYC) Documents
2.3 Financial Information
2.4 Gaming & Behavioral Data
2.5 Technical & Device Data
2.6 Communications Data
Royal888 collects personal information through the following means:
Note for Filipino Players: Royal888 may use third-party identity verification services to cross-reference information you provide against government databases or credit bureau records in the Philippines, solely for the purpose of verifying your identity and preventing fraud.
Royal888 uses the personal information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your royal888 account, verifying your identity, and managing your account settings |
| Age Verification | Confirming that you are at least 21 years of age as required by Philippine gaming regulations |
| Transaction Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods |
| Legal Compliance | Complying with Philippine anti-money laundering laws, PAGCOR regulatory requirements, and other applicable legal obligations |
| Fraud Prevention | Detecting and preventing fraudulent activity, money laundering, and other prohibited conduct on the platform |
| Responsible Gaming | Monitoring gaming patterns to identify potentially problematic behavior and administering responsible gaming tools |
| Customer Support | Responding to your inquiries, resolving disputes, and providing technical assistance |
| Marketing | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive them |
| Platform Improvement | Analyzing usage patterns to improve the royal888 platform, games, and user experience |
Royal888 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:
Royal888 does not sell your personal information to third parties. We may share your data with the following categories of recipients only where necessary and lawful:
All third parties with whom royal888 shares personal data are required to handle such data in accordance with applicable Philippine data privacy laws and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the royal888 platform. They help us recognize your device, remember your preferences, and improve your experience on the platform.
7.2 Types of Cookies We Use.
7.3 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the royal888 platform. Continued use of the platform after being informed of our cookie practices constitutes your consent to the use of cookies as described in this section.
8.1 Retention Periods. Royal888 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
8.2 Account Data. Personal data associated with your royal888 account will be retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations and PAGCOR requirements.
8.3 Transaction Records. Financial transaction records, including deposit and withdrawal history and wager records, are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
8.4 KYC Documents. Identity verification documents submitted for KYC purposes are retained for the period required by applicable Philippine law and regulatory guidelines, and securely deleted thereafter.
8.5 Marketing Data. Where you have consented to receive marketing communications, your marketing preferences and contact details will be retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.
9.1 Security Measures. Royal888 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, royal888 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
9.3 Your Responsibility. While royal888 takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Please refer to Section 4 of our Terms & Conditions for guidance on account security.
Security Tip: Royal888 will never ask for your password via email, chat, or phone. If you receive any such request, please report it to our support team immediately at [email protected].
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by royal888:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days. Please note that certain rights may be limited where royal888 is required to retain data for legal or regulatory compliance purposes.
11.1 Age Restriction. The royal888 platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. Royal888 does not knowingly collect personal data from individuals under the age of 21.
11.2 Underage Access. If royal888 becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the royal888 platform, please contact us immediately at [email protected].
11.3 Parental Responsibility. Parents and guardians are encouraged to use available parental control tools to prevent minors from accessing online gaming platforms. Royal888 supports responsible gaming and the protection of minors from gambling-related harm.
12.1 Payment Providers. When you make a deposit or withdrawal using GCash, PayMaya, BPI, BDO, Metrobank, or any other payment method, your transaction data is processed by the relevant payment provider in accordance with their own privacy policies. Royal888 is not responsible for the data practices of third-party payment providers.
12.2 Game Providers. Some games available on the royal888 platform are provided by third-party game developers. These providers may collect certain technical and gameplay data in connection with the delivery of their games. Royal888 ensures that all game providers engaged on the platform are subject to appropriate data processing agreements.
12.3 No External Links. This Privacy Policy applies solely to the royal888 platform. Royal888 does not maintain links to external websites, and this policy does not cover the data practices of any third-party websites or services.
13.1 Right to Update. Royal888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. The updated policy will be posted on the platform with a revised effective date.
13.2 Notification of Material Changes. Where royal888 makes material changes to this Privacy Policy, we will make reasonable efforts to notify registered players via the email address associated with their account prior to the changes taking effect.
13.3 Continued Use. Your continued use of the royal888 platform following the posting of any amendments to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the amended policy, you must cease using the platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Here's a quick summary of how royal888 keeps your personal data safe and respects your rights as a Filipino player.
Royal888 processes all personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations.
All data transmitted to and from royal888 is protected by industry-standard TLS/SSL encryption. Sensitive data at rest is also encrypted to prevent unauthorized access.
Royal888 never sells your personal information to third parties. Your data is shared only where strictly necessary for platform operations and legal compliance.
As a Filipino data subject, you have the right to access, correct, delete, and port your personal data. Submit a request anytime through our support team.
Royal888 collects identity data solely to verify that all players are at least 21 years old, in compliance with Philippine gaming regulations. Underage data is never retained.
You can withdraw your consent to receive marketing communications from royal888 at any time by contacting our support team or updating your account preferences.
Your data is safe with us. Now that you know how royal888 protects your privacy, join thousands of Filipino players enjoying live casino, slots, bingo, and more — with fast GCash payouts and 24/7 support.
Must be 21 years or older. Please play responsibly.